Earick Fairchild

• Monitor and maintain DoD network operations via the JRSS platform, ensuring 99.99% network uptime across multiple stacks and regions.
• Respond to Tier II and Tier III network incidents, analyze packet captures, and coordinate with cybersecurity teams to mitigate vulnerabilities.
• Configure and manage network devices (Cisco routers/switches, Palo Alto firewalls, and F5 BigIPs) to ensure optimal performance and security.
• Conduct root cause analysis on network outages, prepare detailed incident reports, and recommend corrective actions.
• Support JRSS migration and integration projects for Army and Air Force installations, ensuring compliance with DISA network standards.
• Utilize monitoring tools (NetCool, InfoVista, and ELK) to identify and resolve latency, throughput, and routing anomalies.
• Collaborate with Information Assurance and Cyber Defense teams to ensure security event correlation and log analysis via SIEM tools.
• Maintain accurate change documentation and support after-hours maintenance windows as part of a 24/7 operations rotation.

• Provided on-site technical support and system deployment for the NMCI modernization program, traveling to U.S. Navy and Marine Corps installations across the country.
• Conducted site surveys, asset tagging, and configuration documentation to support enterprise rollout tracking.
• Delivered user training and post-installation support to ensure mission readiness and compliance with Navy network policies.
• Promoted to leadership position as a Site Lead overseeing teams of 5-10 specialists after being commended for flexibility and professionalism for multiple deployments

Why did the scarecrow win an award? Because he was outstanding in his field! 🌾